What is Noobie Box?

Noobie Box is all about celebrating new lives in the United States with gift boxes, tips and offers for new moms and babies.

The Pregnancy sample box, completely FREE is filled with samples, tips and coupons to help you transition into motherhood.

The gift boxes contain at least 5 full size products carefully selected to represent a milestone of the first year of your new family.

What is in the Pregnancy sample box?

The Noobie Pregnancy Sample Box is filled with high-quality samples, valuable coupons and important health information. Carefully curated to support women through their pregnancy and the first days, weeks and months of motherhood. The content of the box may vary. Check the content of the box currently being sent on the website.

What is in the gift boxes?

Products in these boxes may also vary. But each gift box contains a minimum of 5 full size products really targeted around a specific theme.

Who do you partner with?

Noobie Box partners with commercial and non-commercial organizations that provide relevant products and services for moms and babies. We hand select each partner after a thorough vetting process.

Where is Noobie Box available?

We are shipping to the 48 States of the Contiguous United States. Unfortunately, we cannot ship to Hawaii, Alaska, U.S. Territories, APO/FPO, Canada or other international addresses yet.

When should I order my Pregnancy sample box?

You can order you Pregnancy sample box anytime during your Pregnancy! But the sooner the better: once you ordered your sample box, you will receive emails based on your due date with great tips and coupons specific to your stage of pregnancy. We are never too prepared!

I have a question about one of the products in my box.

Please direct your question directly to the company that delivers the respective product or service. If you need any additional help, we are happy to assist you! Send us an email at hello@noobiebox.com

When will I get my box?

Pregnancy and gift boxes usually will be delivered within 5-7 business days unless otherwise mentioned on the order page. Once your box ships, we will send you a notification email and a tracking number. Please be informed that we experience further delays in deliveries due to current COVID circumstances. Your order might take longer than 10 business days to be delivered during this time.

I did not get my box. What should I do?

We are making our best to make sure you receive your box in a timely manner; this is the reason why we are sending you an email with a tracking number. If there is a problem with the delivery, make sure to contact the carrier (they are the ones able to tell you what happened with the delivery) and file a complaint if needed.

Is there any cost or obligation involved with the Pregnancy sample box?

The Pregnancy sample Box is free of charge. You only contribute to the handling and shipping costs ($9.95 - flat fee). With your order of a Pregnancy sample box, you will automatically receive a credit of $9.95 to use on the purchase of any of Noobie Box Gift Boxes (Parents or Baby gift boxes). This credit will be valid for a year and is non-transferable.

When ordering a Pregnancy sample box, you do not commit to anything else. We have more boxes to offer, but it is up to you to buy them or not.

How many Pregnancy sample boxes may I order?

One Free Pregnancy Noobie Box is available per household, per year. If you order a 2nd Pregnancy box within a year of your first order, your order will be automatically cancelled.

Am I obliged to buy gift boxes if getting a Pregnancy sample box?

Absolutely not! By ordering a Pregnancy sample box you do not commit to anything more. Because we think having a baby deserves to be celebrated as much as possible, we are thrilled to give you options to celebrate each milestone of your baby’s life…. But it is completely up to you! We recently added a couple of boxes for well-deserving parents: make sure to check them out 😊

How do I change my shipping address for a placed order?

If you accidentally ordered your box to a wrong address, contact Noobie Box immediately to check if your order has already been processed. If so, unfortunately your box is on the way to the wrong address. If not, we will change the shipping address. 

May I cancel my order and get a refund?

All sales are final. So, if you ordered your box, we are not able to cancel your purchase anymore. 

May I return my box?

We do not accept returns of boxes or individual products. If you’ve received a defective or damaged product, please send an email to hello@noobiebox.com so we can find an appropriate solution.

When I order a Pregnancy sample Box you ask for some personal information. What will you do with it?

We will use the information to make sure your boxes are sent to the right person. We will securely store your information. We are using your personal information to email you additional information and offers relevant to your stage in pregnancy or the age of your baby. You can decide to opt out any time. As per our Terms of Service & Privacy Policy, we will occasionally share your information with partners making Noobie Box possible. 

Do you have a referral program?

Yes, of course! We would love to spoil your pregnant friends too (and reward you for that).

Tell your friends to order their Pregnancy Sample Box, they will get 20% off all products as well. And for the first 5 friends you refer you'll be rewarded with a unique Gift (check it out here!). 

I do not receive emails from Noobie Box. What’s wrong?

Please check if our emails are in your spam folder. If our emails are not there, please send us a quick note on hello@noobiebox.com and we’ll check it for you.

Can my company partner with you?

We’d be very happy to explore opportunities with you. Please contact us on info@noobiebox.com.