What is Noobie Box?

Noobie Box is all about celebrating new lives with gift boxes for new moms and babies in the United States.

The Pregnancy box, completely FREE is filled with high quality products, samples, coupons to help you transition into motherhood.

The Baby boxes contain at least 5 full size products carefully selected to represent a milestone of Baby’s first year.

What is in the Pregnancy box?

That’s a surprise! The Noobie Box pregnancy edition is filled with high-quality products, valuable coupons and important health information. Carefully curated to support women through the critical first days, weeks and months of motherhood. The content of the box varies.

What is in the Baby boxes?

Products in these boxes may also vary. But each gift box of the Year of wonders program contains a minimum of 5 full size products really targeted around a specific theme.

Who do you partner with?

Noobie Box partners with commercial and non-commercial organizations that provide relevant products and services for moms and babies. We hand select each partner after a thorough vetting process.

Where is Noobie Box available?

We are happy to announce that since January 1st, 2018, we are shipping to the 48 States of the Contiguous United States. Unfortunately, we cannot ship to Hawaii, Alaska, U.S. Territories, APO/FPO, Canada or other international addresses yet.

I have a question about one of the products in my box.

Please direct your question directly to the company that delivers the respective product or service. If you need any additional help, we are happy to assist you! Send us an email at customerservice@noobiebox.com

When will I get my box?

Pregnancy and baby Gift Boxes usually will be delivered within 7-10 business days unless otherwise mentioned on the order page. Once your box ships we will send you a notification email and a tracking number.

I did not get my box. What should I do?

We are making our best to make sure you receive your box in a timely manner; this is the reason why we are sending you an email with a tracking number. If there is a problem with the delivery, make sure to contact the carrier (they are the ones able to tell you what happened with the delivery) and file a complain if needed.

The Pregnancy box is 'sold out'! Can I still place an order?

Yes, it’s best to pre-order right now! When you place an order after the sold-out date, we’ll send you a box as soon as they are back in stock.

Is there any cost or obligation involved with the FREE Pregnancy box?

The Pregnancy Box is free of charge. You only contribute to the shipping costs ($6,95 - flat fee). When ordering a FREE Pregnancy box, you do not commit to anything else. We have more boxes to offer but you it is really up to you to buy them or not.

How many Pregnancy boxes may I order?

One Free Pregnancy Noobie Box is available per household, per year. If you order a 2nd Pregnancy box within a year of your first order, your order will be automatically cancelled.

Am I obliged to buy Baby boxes if getting a free Pregnancy box?

Absolutely not! By ordering a Pregnancy box you do not commit to anything more. Because we think having a baby deserves to be celebrated as much as possible, we are thrilled to give you options to celebrate each milestone of your baby’s life…. But it is completely up to you!

How do I change my shipping address for a placed order?

If you accidentally ordered your box to a wrong address, contact Noobie Box immediately to check if your order already has been processed. If so, unfortunately your box is on the way to the wrong address. If not, we will change the shipping address. 

May I cancel my order and get a refund?

All sales are final. So if you ordered your box, we are not able to cancel your purchase anymore. 

May I return my box?

We do not accept returns of boxes or individual products. If you’ve received a defective or damaged product, please send an email to customerservice@noobiebox.com so we can find an appropriate solution.

When I order a Free Pregnancy Box you ask for some personal information. What will you do with it?

We will use the information to make sure your boxes are sent to the right person. We will securely store your information. We are using your personal information to email you additional information and offers relevant to your stage in pregnancy or the age of your baby. You can decide to opt out any time. As per our Terms of Service & Privacy Policy, we will occasionally share your information with partners making Noobie Box possible. 

Do you have a referral program?

Yes, of course! We would love to spoil your pregnant friends too (and reward you for that).

Give your friends a free Noobie Box and 20% off all products. As a reward you receive a Noobie Nest box if you refer more than 10 friends; the top-referrer of each month gets all 4 Year of Wonders boxes. Please note that all boxes ship the following month.

I do not receive emails from Noobie Box. What’s wrong?

Please check if our emails are in your spam folder. If our email is not there, please send us a quick note on customerservice@noobiebox.com and we’ll check it for you.

Can my company partner with you?

We’d be very happy to explore opportunities with you. Please contact us on info@noobiebox.com.